Privacy policy

This policy explains what personal information Cotswolds Holiday-Let EPC Compliance collects, how we use it when you enquire about an EPC assessment or portfolio review, and the choices available to you.

Who we are

Cotswolds Holiday-Let EPC Compliance provides holiday-let EPC assessments and energy-compliance support across the Cotswolds. Our office address is 12 Market Place, Cirencester, Gloucestershire, GL7 2NW.

Information we collect

We may collect your name, email address, telephone number, property address, and details you share about your holiday let or portfolio when you contact us, book an EPC assessment, or request a portfolio compliance review.

We also collect limited technical information when you visit our website, such as browser type and pages viewed, to help us understand how the site is used.

How we use your information

We use your information to reply to enquiries, arrange assessments or reviews, deliver our services, and communicate about your cottage or portfolio.

We do not sell your personal information. We only share data where needed to operate the business, comply with the law, or with trusted providers who support our website under appropriate confidentiality obligations.

How long we keep information

We keep personal information only for as long as needed for the purposes above, including any legal, accounting, or reporting requirements.

Your rights

Under UK data protection law, you may have the right to access, correct, delete, or restrict use of your personal information, and to object to certain processing. You may also have the right to lodge a complaint with the Information Commissioner's Office.

To exercise your rights, contact us using the details below.

Contact

For privacy questions, email hello@cotswoldsholidayletepc.co.uk or call 01285 123456, or write to us at our Cirencester address.